Government will make big changes in civil services, HR Consultancy will be entrusted with the mission Karmayogi


New Delhi. The Government of India wants to entrust the task to a leading HR consultancy firm to improve the country’s bureaucracy. It is part of Prime Minister Narendra Modi’s ambitious ‘Mission Karmayogi’ project announced last September. To begin with, the consultant will be asked to study the organizational structure and work allocation documents of the seven major ministries or departments of the Government of India. This includes the Ministry of Finance (Department of Economic Affairs), Ministry of Electronics and Information Technology, Ministry of Rural Development, Ministry of Health and Family Welfare, NHAI, Ministry of Environment and Forests and DoPT.

News18 reviewed the documents associated with the order, according to which the Department of Personnel and Training (DoPT) requested the proposal two days in advance to hire a private consultant with extensive experience in human resource consulting and competency development for the practice ( RFP) is released. The advisor’s job is to develop a FRAC (framework of roles, activities and competencies) for the central government, which will accordingly mold the “civil service for the future”, which is the source of major social and economic change.

A document detailing the move states, “In India, an internet-savvy and IT-aware workforce needs to be created, which is unique to the world and has never been tried before.” “

The idea behind this is that since the roles and activities related to each government post are different and different skills are required to carry out every activity. The document states, “FRAC will define roles and activities to suit each government position with its desired competencies in behavioral attributes, functional skills and domain knowledge. Each qualification will have several levels of proficiency, which will be arranged in a phased manner to indicate gradual progress from one level to another. It will also involve officers acquiring new skills and developing themselves as they progress in their careers. According to the document “Through FRAC, officers are required to perform essential roles in relation to expected outcomes in relation to their current or future positions in government.” , Information about activities and competencies. This test will also be able to assess the extent to which a person in a position has these capabilities and at the same time it will also tell about the deficiencies to be worked on. This work of giving online training will be done through an online learning platform iGOT Karmayogi, which is affiliated with FRAC.

It states that since India is “on the verge of major change”, the country needs to achieve and maintain a high rate of GDP growth to meet the aspirations of the Indian public (which includes a fairly young population) and The reform of the civil service is an important step.

What will the consultant do?

The consultants hired will help the government to establish and operate a FRAC Center of Excellence at the Secretariat Training and Management Institute and to develop strategies and operational procedures for the FRAC. This will include the assessment of global practices, hypothesis testing in a local context, focused group discussions, workshops with thinkers and industry experts, and the study of organization structures and work allocation documents in various departments.

According to the document FRAC will define three types of competencies. First, there will be behavioral competencies that describe the values ​​and strengths that help executives perform effectively, including approaches such as problem resolution, decision making, and networking. The second will be functional competencies such as application of skills and knowledge to perform effectively across domains and positions through project management, time management and communication. The third would be domain competencies, such as officers working at the Central Board of Indirect Taxes and Customs (CBIC), requiring competencies in indirect taxation, customs and vigilance planning. According to the document, “These skills and skills should be expanded to ensure that the occupant is aware of his responsibilities and his superiors are also aware of the subordinate’s expected outcomes.”


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